Nick Vendor poked his head into the office, via a door left open. Nobody was in the office, but the time was 10:00, and Nick had a 10 o’clock meeting in Cecil Oh’s office, so Nick went in and got comfortable.

Getting comfortable meant sitting in the chair closest to the wall and angling it so that he could see both Cecil’s desk and the door to the office. Nick was a security pro, and was paid to be paranoid.

A few minutes after ten, Cecil Oh bustled in and smiled at Nick, “Sorry I’m late, but you know how it is.”

Nick nodded. Everyone from manager on up was always running late, everywhere he went. A CISO at big company was certainly no exception.

Just behind Cecil was Dirk Rector, the IT Director, and Cissy Tantisso, the assistant CISO. Cissy closed the door behind her and all sat in chairs around Cecil’s desk.

Cecil answered two emails and then said, “OK, sorry about that delay, but here we go. We’re here to meet with Nick Vendor here, who is going to give us his network health check assessment. He’s been scanning and probing for a few days, so we’re all eager to hear what he’s found.”

Nick smiled through that “eager to hear” part. Everyone’s eager to hear, but not everyone is so eager to have had heard. There was always at least some bad news in a network health check assessment. Today, the amount of bad news was somewhat more than just “some”.

Cecil held his hands towards Nick and said, “It’s all yours, sir.”

Nick nodded, smiled, and did his best to front-load the cushiony stuff. “Thanks very much, Cecil, and thanks of course to Cissy and Dirk for all the cooperation you and your teams have provided me in this past week. I really do appreciate all the work they’ve done to help me. They certainly helped me to have a little fun as I did my assessment and they were more than helpful in providing me with information about different device types and systems you have installed here at Amalgamated Potrzebie. They’ve been a great help.”

Cissy, Dirk, and Cecil all nodded in appreciation of Nick’s thanks.

Nick shifted in his chair. “So, let’s get to the numbers. About 70% or so of your Windows PCs are managed in SCCM and a similar percentage are up to date on their AV. Dirk’s got the action to follow up with the desktop team to close the gap with the other 30%.

“Macintosh systems, there’s only a few hundred of those, but they’re all pretty much managed centrally. There were, like, 10, that weren’t. We know where they are and Dirk’s Mac team will follow up on those. It’s just a small office, right?”

Dirk agreed. “It’s a marketing team in our Pittsburgh campus, that’s correct.”

“Thanks. Linux.”

Everyone took a deep breath for Linux. They all knew they had a problem there, but they still had to hear about it.

“Linux… well, these developers have not yet embraced the idea that they have to install a security client on their test boxes.”

Dirk objected. “Well, hold on there. That client doesn’t work on all flavors of Linux.”

Cissy said, “We need to stop using those flavors, then. We can’t have developers deciding what risks we accept.”

Cecil grinned, “Yeah, if someone else says ‘I’ll accept the risk’, what am I here for?”

As she finished chuckling, Cissy said, “I’ll take the to-do for getting dev to standardize on Linux.”

Nick said, “Good. That will go a long way towards getting Linux in line.” He took a deep breath, deeper than the one for Linux. “That brings us to embedded devices. We’ll start with embedded Windows, the badge readers at the entrances first. Those devices are active on the O-Sheet Botnet, nearly all of them. The botnet software listens on port 80, HTTP, and determines if it’s botnet communications or if it should hand off to the legit software that uses HTTP. So, if we block port 80, we block both the botnet and the device, which means nobody gets in at that location.”

Cecil sat forward. “Wait, what? A botnet?”

“Yes sir. A botnet in practically all your badge readers. It can infect other devices from those badge readers, as well. That’s basically where the local command and control software is located. Your IPS will block north-south traffic, so it won’t get to the data center, but the east-west stuff is wide open.”

Cecil sat back. “Recommendation?”

Nick grimaced. “Honestly? Rip them all out and get a new system, one that either doesn’t use port 80 or one that doesn’t use a network connection at all. These were all installed with the vendor’s default admin credentials still active, which is probably how they were able to be compromised.”

“Any way to remediate in place?”

Nick shook his head. “It’s embedded legacy Windows. No way to really get in there and make any changes unless we’ve got our own red team to write custom code to pop the devices and clean out the malware. Even then, there could be another zero-day exploit that comes to light and then you’re back to where you are now. And this is just the start.”

Cecil had a panicky tone to his voice. “Whoa, whoa, whoa, whoa, whoa – give me the big numbers, let’s start with that.”

“Amalgamated Potrzebie has a large number of industrial and security control devices that show indicators of compromise. Close to 40% of your IoT devices are showing signs of compromise.”

Dirk asked, “How many of those are on our production floors?”

Nick looked at his spreadsheet, did a quick bit of math in his head. “Maybe 20-25% of your production systems are compromised, but the compromised devices tend to be concentrated in certain facilities. You’ve got most that are still clean, but a good chunk that are shot through-” Nick corrected his language. “- showing about 80-90% compromised.” It was important to leave out hyperbolic adjectives when delivering news of this magnitude.

Dirk’s next question: “Any of those compromised lines in Council Bluffs or Little Rock?” Cecil and Cissy looked at each other with trepidation. Those were the facilities with Defense contracts.

“Yes, both.”

Dirk spoke to Cecil and Cissy. “We have got to get those cleaned out, as soon as possible. We can’t keep our contracts with that kind of threat active in the environment.”

Cissy responded, “Hold on, we don’t even know what’s compromised in those locations. Nick?”

Nick looked over the list. “Temperature gauges, badge readers, security cameras, the time clocks, well time clocks just in Council Bluffs – Little Rock clocks are fine, um… the digital signage is infected, as are the smart light bulbs in the Woodbridge building in Little Rock… ummm… oh, crap.”

Cecil didn’t like that. “Excuse me?”

“I didn’t see this earlier, and I apologize for that oversight, but all your Philly switches on the production floors are basically being run by a group outside of AP.”

“What?”

“There’s a feature on those models to allow for easier automatic upgrading, but it’s vulnerable to an attack. Basically, send a packet to the port used for auto-upgrade and you get a root prompt. We can’t access the devices, but there’s a stream of traffic running between those boxes and a TOR node.”

Cecil didn’t believe it. “No way, we block all manufacturing traffic from the Internet. It’s a segmented environment.”

Nick held up his hand. “It’s not segmented. There’s a vendor-owned Windows 2008 server that bridges traffic between those lines and the Internet. It’s basically on a DSL line and hasn’t been patched since 2010.”

“Who’s paying for the DSL line?”

Nick shrugged his shoulders. “Probably whoever paid for it in 2010 and then never did a budget review since then. At any rate, we recommend not turning off the server, since we don’t know what happens when the communication line is severed. You could wind up losing your switches and maybe other production line equipment that’s connected to them. As for the Philly switches, I do have a note here to check the rest of your sites for this issue. I just didn’t have enough time to finish that part before our meeting here.”

“OK, well, I’m going to want you to follow up our discussion here with a complete check of those Philly switches.” Cecil felt a pit opening up in his stomach.

Dirk and Cissy looked at him for guidance, with Cissy asking, “So what do we do about the compromised Defense lines?”

Cecil looked at his desk. “We need to go up the chain on this one. We have to let DoD know that the lines are compromised, but at the same time, they may accept the risk and let us keep producing parts. We’ve got a lot of pressure to fill the quotas they’ve set for us.”

Nick asked, “Should I still be in this room for that discussion?”

Cecil thought about what the lines in Council Bluffs and Little Rock were turning out. On the one hand, the independent, armed, unmanned aerial vehicles were some seriously top secret items. Nick shouldn’t be privy to that information.

On the other hand, Cecil felt like he had to know if those IAUAVs were themselves compromised… “Well, Nick, that depends. Do you have a security clearance?”

“No.”

Dirk looked a little aghast. “How was he able to do this survey, then?”

Cecil flopped back in his chair. “Apparently, we’ve got a few blind spots around here as regards security…”

Foreword

If the country were ever faced with an immediate threat of cyberattack, a copy of this booklet would be impossible to distribute to every household as part of a public information campaign. There are so many media platforms, we have no idea which one or ones to use that would, in their combination, reach all households. Moreover, even if we got the booklet out, how would we make sure that people actually read it? Let’s face it, attention spans are not what they were in the 80s, when all we were worried about were nuclear missiles and bombs.

If the country were attacked by a wide-ranging cyberattack, we do not know what targets will be chosen or how severe the assault would be. We probably couldn’t even imagine what would be attacked, so we’re rather certain that there will be critical flaws in this plan because of faulty assumptions made that a particular service would be available or that help would be on its way to those in distress.

If cyberattacks are used on a large scale, those of us living in rural areas would be potentially exposed to as much risk as those in urban areas. Supply chain disruption could deprive all areas of critical resources such as food, medical supplies, fuel, and so on. Service disruption could mean that sectors of the country would not have basic police, fire, and/or emergency protection. We like to think that the emergency response system is hardened against attack, but the truth is that that system is quite vulnerable in many areas. It is likely that some emergency systems are still managed via insecure methods and would be easily compromised by a large-scale cyberattack. This could also mean that alarm systems would be on constantly, without interruption, producing high levels of mental stress.

The dangers which you and your family will face in this situation might not be reduced if you do as this booklet describes, but at least you won’t be as surprised about what goes down as someone who hasn’t read this booklet.

READ THIS BOOKLET WITH CARE. IF YOU RECEIVE AN ELECTRONIC COPY, PRINT IT OUT AS SOON AS POSSIBLE BEFORE YOUR HOME NETWORK, POSSIBLY INCLUDING YOUR PRINTER, IS COMPROMISED BY THE ENEMY.

1. Challenge to Survival

Everything that is connected to the Internet during a cyberattack will potentially be damaged, destroyed, or weaponized.

Data Loss

Any device connected to a network that is itself connected to the Internet is at risk of complete or partial data loss. While personal data loss may be limited to items of a sentimental nature and locally-managed personal data, public and corporate data loss could potentially result in wiping of individual records. These records would potentially be those used to justify access to products and services, both public and private. Because it is cost-prohibitive to retain hard copies of these records, we recommend that you retain a hard copy of a volume of Stoic philosophy, Seneca being a good example of such, so that you can endure your losses with dignity. It is likely that restoring lost data would involve a process at least as long as used when it was first created, likely a longer process due to the need to utilize pen, paper, typewriter, and processes that we as a nation have largely abandoned due to our digitalization.

Function Loss

Any device with an Internet connection is also at risk of being rendered completely useless by way of having its software wiped or corrupted. Such devices would not be able to be updated by their vendors, either via the Internet or via hands-on methods. While loss of function for home thermostats would result in substantial discomfort, loss of function for medical devices and potentially refrigeration devices could lead to sudden or eventual loss of life. While we cannot advise that all persons immediately exchange “smart” medical devices for non-Internet connected equivalents, we do advise that persons with “smart” medical devices consult with their trusted medical specialists about the feasibility of eventually replacing such devices. As for persons who rely upon refrigeration to preserve medical supplies, we strongly recommend not using a “smart” refrigerator and that they maintain a power supply independent of the local grid, with sufficient fuel to last for 2-3 days. Maybe 4. Or 5. Or 6. 7, tops. Well, 8-12 in a severe case. 13-21 in a worst-case scenario. Could be a month or two, really, before services get restored if the attackers keep following up with additional exploits. Maybe even up to a year, when we think about it. Don’t want anyone to panic, but, yeah, we’re that vulnerable.

Function Modification/Weaponization

While it is possible that a cyberattacker would utilize connected devices to intercept domestic communications, we consider such a scenario to be low risk. We are more concerned about an attacker exploiting vulnerabilities in connected devices that would cause them to malfunction to the point where they would be potential fire and/or explosive hazards. To minimize this risk, we recommend that citizens unplug – not just turn off, but unplug – all electronic devices not in use. This includes unplugging them from the Internet. This also includes unplugging devices that do not connect to the Internet, as it is possible an attacker could weaponize the power grid to send a power surge to a residence, with the intent of creating chaos and confusion.

Under no circumstances should a citizen consider operating a motor vehicle during a major cyberattack. Even if your personal vehicle is not Internet-capable, you cannot say the same for the other vehicles on the road, nor can that be said for your municipality’s traffic control systems.

If you have a home alarm system, disconnect it as soon as you have advance warning of a cyberattack or become aware that such an attack is underway. This disconnection will need to include the battery back-up system for the home alarm system. The concern here is that the attacker will create chaos and confusion by triggering the alarm. The constant noise of the alarm would both render the home unusable as a shelter as well as lead to mental strain for one’s neighbors. Triggering home alarms across a wide area would also overload emergency response systems, if those haven’t also gone down in the original attack.

In the event of a cyberattack, remove all batteries from smartphones, tablets, and cell phones so that those devices cannot be weaponized, as described above.

We’re pretty sure we left something off this list that will result in massive injury and loss of life. In our defense, there are so many Internet-connected devices, we can’t even begin to imagine how to protect against all possible situations in which they could be compromised and/or weaponized. The guy in the cubicle next to me just mentioned something about Internet-connected cat boxes. Again, if this was 1980, we wouldn’t have to face such a scenario. But this is 2018, so we may very well have a cat box-related tragedy befall our nation in a major cyberattack.

2. Planning for Survival

Stay at Home

The title of this section is reassuring, more so than the more accurate “Stay Near Home, Possibly in a Public Shelter, Unless Those Are Also Compromised in the Attack.” If your home isn’t rendered unusable due to your domestic devices being shut down, incapacitated, or weaponized, you will have as good a place as any to ride out the attack.You may die there, cold, hungry, dehydrated, and exhausted, but wouldn’t you rather die at home than on the street or in some wilderness? It’s your call, but at least if you die at home, it’ll be easier to notify your next of kin, assuming we can get communications systems back online and are not overwhelmed by local casualties.

Anticipate complete disruption of electrical, water, natural gas, and sewage utilities and plan accordingly. “Plan accordingly” is really a cop-out. We have no idea how every family in a major urban area would be able to arrange resources to cope with such a disruption in services. Especially families in apartment complexes, and doubly so for those receiving public housing assistance. Good lord, they might riot within 72 hours as the food in the local stores is exhausted. But where will you go? It’s not like these riots will be localized. I’m looking right now at a scenario in which the national distribution network is knocked offline for two weeks, and the carnage will be awful. So, yes, do stay at home. It will help you preserve your strength for the coming armageddon.

Plan a Refuge

If you can adopt a pre-industrial lifestyle where you raise your own food without the aid of mechanization, chemical fertilizers, or modern distribution networks, the sooner the better. Of course, that also means exposing yourself to diseases that pretty much exist only in developing nations and history books, so there’s a bit of a trade-off there. You could go with getting a year’s supply of food and a local water gathering system, but there may actually be laws in your area that make water gathering illegal. As for the food, that’s a major expense, so you can’t ramp it up all at once. Basically, if you don’t have a refuge now, you may be too late. Don’t panic, however. There is still plenty of time to print off the public-domain works of a Stoic philosopher so that you can endure these hardships with dignity.

If you live in a tiny house with a chemical toilet, you may be better off than most at first. Nobody here envies you for the task of replenishing that toilet, should the distribution network still be down when the time comes.

Plan Your Survival Kit

Stock enough food and water for 14 days. Why 14 days? We have no idea, but if it was good enough for the people who wrote the pamphlet on how to survive nuclear war, it’s good enough for us. Each person should drink two pints a day, so that means 3.5 gallons per person. I can’t do metric, so you’re on your own there. This water is for drinking. You’ll need twice as much per person for washing, and we’re not talking about showers or baths, either. You’re going to get rather grimy in the event of a major cyberattack.

Choose foods that can be eaten cold and that will also keep fresh, such as cans of soup or beans. You will likely want to practice eating soup straight out of the can now so that you can discover which flavors you prefer best and so that you learn to suppress your gag reflexes, should they be evident while consuming such a meal. The cold soup you eat today may mean cyberattack survival tomorrow!

Heaven help you if you have a baby or special dietary requirements. You are going to suffer grievously.

In the past, a radio would be one’s only link with the outside world, but even emergency and commercial radio systems can be disrupted in a major cyberattack. You might as well get a hand-cranked radio and try it out from time to time, in case we get lucky and manage to restore radio services.

Make sure you have plenty of warm clothing, first aid supplies, cutlery, dishes, and a can opener. Nobody wants to be the chump that stocked up on canned goods, only to forget a can opener. Better get several, just in case one breaks.

You will also find sleeping bags, flashlights, camp stoves (be sure to have the proper fuel and ventilation for these), spare batteries, toilet articles, and buckets to be very useful. You will also want a shovel and a location at least 20 feet away from your home where you can bury your solid biological waste. You would want this to be in an area that is not exposed to rain runoff or the local water table, as it will be a source of disease.

Also have tissues, notebooks, pencils, brushes, cleaning materials, plastic or rubber gloves, toys, reading material (including the Stoic philosophy that will help you cope), a mechanical wind-up clock, and a calendar.

Finally, in advance of a cyberattack or as one is underway, it may be advisable to shut off gas, electricity, and water services at the utility shut-off point so that damage to those systems will not compromise your shelter.

3. Protect and Survive

In the 1980s, we could discuss the methods of warning about an imminent nuclear attack. Such warning would be available in the case of a bomber attack or ICBM launch. We did not talk much about a submarine-launched missile attack, as those would have far less time between missile launch, missile detection, and missile target impact. We would basically know about the attack right before it took place.

In the event of a wide-ranging cyberattack, we may not know about the attack until some time has passed after the initial phases of the attack have been completed and the secondary phases of the attack commence. It is also possible that the cyberattack targets the warning systems themselves, so that they emit one or more false warnings to crate chaos and confusion and mental stress – or so that the warning systems do not function at all, as a prelude to a nuclear weapons attack by way of bombers, ICBMs, and/or submarine-launched missiles.

That last one would be the worst possible scenario. No warning, all major cities and quite a few minor ones all hit at the same time. The enemy wouldn’t dream of doing that, however, unless it also had managed to deprive us of our ability to use our nuclear weapons in that cyberattack. Since the enemy has been very persistent in attempting to penetrate our cyberdefenses, we can’t rule out that they might gain that upper hand and then launch the attack that effectively destroys our nation at little or no risk to their nation and/or allies.

It’s also possible that the enemy nation merely launch the cyberattack to deprive us of our nuclear weapons, with the intent of capturing and controlling our industrial base and natural resources. It is possible that the enemy nation would change the function of industrial security systems to keep loyal workers locked out, so as to prevent acts of sabotage to prevent industry from falling into their hands.

The same enemy nation may also be interested in disrupting the supply chain so as to induce mass panic, protest, and rioting. In the resultant die-off, our population would be too weakened by civil unrest and famine to mount an effective, coordinated resistance.

If, for some reason, our national leaders miscalculate on a massive scale and have to resort to a launch of nuclear weapons as a last-ditch measure, it is quite likely that the enemy nation will launch a wide-ranging cyberattack in conjunction with a discharge of its nuclear weapons, so as to take us down to hell with them. I know I said that a situation described above would be the worst case, now I’m not so sure.

We’ve so far attributed wide-ranging cyberattacks to enemy nations, but we also have to consider the possibility of the attacks originating from a non-nation-state actor, an internal threat, or as a result of pure accident. In such cases, we estimate that the impact of the attack would not be as comprehensive as described above, but could still incapacitate one or more major utilities and/or public services.

Holy crap, I haven’t even thought about air traffic control systems or airports until just now. If there’s a major cyberattack, pray that you’re not in the skies, should those systems be compromised.

Same goes for commuter rail and metro systems. I’m getting sick, just thinking about those.

My boss just looked over my shoulder and read what I’m typing. He didn’t say one word about changing my cynical tone. He just sighed and went into his office and shut his door. I think I can hear him crying in there.

If that part about the crying is in the final pamphlet that goes out, it must be because this threat is way worse than I’m letting on here and that this document, cynical and depressing as it is, is actually somehow better than leveling with you and telling the full story.

May God have mercy on our Internet-connected souls.

Welcome to your installation of Secure All the Things (SATT). We thank you for your purchase of our product and hope your installation process goes smoothly. We believe that SATT is the most secure network security solution on the market today. Your commitment to security has brought you here, and we are ready to walk that journey alongside you.

Wow, that was pretty over the top for marketing-speak. Franz Zimmerman saw boxes and arrows further down on the page. Boxes and arrows promised more comforting tech-speak, so he persisted in reading the SATT quick start guide.

In order for SATT to be secure, it requires a high degree of secrecy. This is why you are reading this quick start guide at a SATT safe house.

Yeah, that was a weird requirement. Franz had to take a cab to the airport, where a black SUV picked him up to take him to the safe house to read the guide. These SATT guys were serious about security, from the looks of things.

Your first step in your SATT installation will be to utilize shell companies in the purchase of a property that will house the SATT management servers. Below is a checklist of the requirements for each shell company.

Huh? What? Shell companies? Franz looked over the rest of the quick start guide, which was a single, laminated card, standard page size, printed on the front only. The boxes and arrows were a flow chart, about setting up shell companies, from the looks of things. Where was the listing of how much RAM or CPU cores the servers would need?
Continue reading →

Tommy Mothersbaugh caught an anomaly. For the first time in over a year of scouring security logs, he found something that shouldn’t have been there. He took the report to his boss, Mary Jordan. He knocked on her open door.

“What’s up, Tommy?”

“I think I got something here, Mary. It’s not much, but it’s something.”

“Whatcha got?”

Tommy held out the report and pointed at a traffic flow. “That’s a printer in our Panguitch office. Trying to reach a TOR exit node.”

Mary lifted up her glasses to squint at the tiny print. “Huh. You sure about that? Double checked it and all?”

“Yes. Something’s up with that.”

Mary set the report on her keyboard. “OK if I keep this for my report?”

Tommy nodded. “Anything else you want me to do for follow-up?”

“No, no, that’s OK, we just file our reports and then things move upstairs… By the way, I wanted to ask you something and I’ve got a few minutes before my next meeting. You want to get the door and have a seat?”

Tommy shut the door and sat down.

Mary propped her glasses up, over her forehead. “How would you like to do a field assignment? You’ve been doing good work here in Analysis, so it’s only natural that you eventually sample other types of work… if you’d like to.”

“Sure, yeah. I mean, yes, that would really be cool.” Tommy’s surprise turned to excitement. “Where would I be going?”

“Well, wherever they send you. You’ll go through an orientation and then the officer in charge will let you know your assignment. But we can get you there as soon as you like. Tomorrow, even.”

“Tomorrow?”

“Tomorrow.”

“Dude. That would be awesome.” If Tommy was a puppy, his tail would be wagging wildly.

“Well, pack up your desk and make room for your successor.” Mary’s smile got Tommy to jump up, shake her hand, and then zip over to his desk with his good news.

A short, waited interval after Tommy left, Mary opened up SightsAndScenes.com and clicked the “helpful” button by Barry7711’s review of The Dinner Bell restaurant in Muleshoe, Texas.

Instantly, a minor official in another nation received an alert on his phone. The text on Gleb Ivanovich’s phone read, “Text ACCEPT to 495 697 03 49 to receive information on your prize!”

Any English-language text with the phone number for the Kremlin was serious news. Gleb brought up his browser and checked which review for The Dinner Bell got an additional like. Following the liked review back to that user’s home town indicated where operational cover had been blown. And that cover had been blown in… Panguitch, Utah? What and where is a Panguitch? Even after looking up information on the tiny town, Gleb couldn’t believe it existed. Why they had bothered to put a system there that we had bothered to compromise, Gleb did not know. He shook his head and sent a PDF brochure of Bryce Canyon National Park to another minor official.

Sofiya Olegovna glanced over the brochure in Gleb’s email and checked the traffic records for that system. After a few clicks and a few presses of Page Down, she had the data she needed to review. Hmmm… we haven’t done anything with that system in a long time, a long long time… and neither have they. Was this something some other guys were doing? Sofiya thought some more and became certain. This was definitely the doing of some other guys. Sofiya moved to make her report to those who needed to know.

Mere moments later, a spam campaign sent out 3.2 million messages proclaiming the virtues of all-natural Xenon Hexafluoride capsules. Most of the spams were either eliminated by filters or deleted by the fools still suffering without antispam measures. There were, however, 2 people who did not delete the spams, but, rather, accorded them the most urgent of responses. One of those people was in a very quiet office in a very quiet building in a very quiet part of Northern Virginia.

The TINCAN monitoring project was one of the most demanding of analytical jobs, but one that had also produced much valuable intel. Cracking the Spam Code was possible only because of the incredible attention to detail by the steganographers working for TINCAN, searching for meaning in the grainy background images of the spams sent by agents of the rival power. Of course, the meaning in the images was always encrypted, but the one-way pad in the hands of TINCAN’s director provided the key, every time. And now, the urgent response from the person in the very quiet office brought a collection of letters and numbers to the TINCAN director for his one-way pad to work its magic.

Director Andy Garfield ran the decryption protocol. He nodded and dismissed the urgent responder, then contacted his counterpart in Systems Monitoring via a scrambled line. Even if a rival power or those other guys had access to the phone system, they wouldn’t be able to break the encryption on the line. And, besides, what was so unusual about two intel directors talking with each other?

As it turned out, the rival power *did* have access to the phone lines. And, while it was true that the rival power could not decrypt the phone conversation, the rival power nevertheless deduced that this particular conversation fit a pattern that had gone along with its recent spam campaigns. Agents and administrators within the bowels of the rival power’s intelligence community put the wheels in motion to bring the spam campaigns to a close. One or two more actual messages would be leaked, and then disinformation until they didn’t believe us anymore. After that, the spam would have served its purpose.

Director Claus Niklaus of Systems Monitoring answered Director Andy Garfield’s call. “This is Niklaus.”

“Hello Niklaus. Garfield here. How ya doin’?”

“Doin’ fine, Andy, yourself?”

“Got my health. Can’t complain. This a good time?”

“Sure is. What’s eatin’ ya, succotash?”

“Well, Claus, it’s like this. You got a system in Panguitch that came up in analysis earlier today?”

“Yeah, just a while ago.”

“Well, I know all about it.”

“Ya don’t say… Huh. Thanks for the info, Andy.”

“Always a pleasure to help out, Claus. Hang in there, buddy.”

“Sure thing. Thanks a heap. See ya.”

“See ya.”

They both hung up and Claus leaned back in his chair. Only way Andy would have known that is if he’d intercepted and decoded a message from the rival power regarding the Panguitch system. Only way the rival power would know about that would be if they had a mole in his organization or a tap on his lines or a hack on his systems. Time to hire a rat-catcher, Claus figured.

The next problem Claus faced was that this wasn’t a direct operation of the rival power’s. Had it been, they wouldn’t have used the Spam Code that Andy’s TINCAN people were taking apart. That meant that the other guys were mixed up in this. The rat looked to the rival power for money and benefits, but the compromise on the Panguitch system could be laid at the doorstep of the other guys. Claus put in a call to Lauren Bishop, Director of Internal Investigations.

“Joyful Snow Pea Restaurant, can I help you?”

“Sorry, wrong number. I misdialed the third number.”

“OK, no problem, goodbye.”

Claus redialed, properly, and got Lauren on the phone and let her know about the mole, and how he may or may not be working for us or them, but definitely the other guys.

Meanwhile, the cashier at Joyful Snow Pea Restaurant knew exactly what to do, based upon Claus’ message. She placed an order for 2 dozen cans of Hunan-style water chestnuts to the trade attache at the Chinese consulate in San Francisco. The trade attache, in turn, sent an email to Shandong Huaye Tungsten & Iridium Tech Co., Ltd., requesting a quote for 600kg of pure tungsten rods, 100mm diameter. That email kicked off an alert that went straight to the head of Bureau Nine of the Ministry of State Security.

He wasted no time in getting up and moving as fast as he could without running to his boss, hoping to get there before the head of Bureau 8. The head of Bureau 8 had an unfair advantage, as his office was 10 meters closer than his own.

The head of Bureau 9 sped past the door of Bureau 8. He smiled. Those speed-walking classes had paid off a great dividend. He entered his director’s office and did his heel-toe, heel-toe walk right past the secretary, into the director’s antechamber. He pressed a button and waited.

Still no sign of Bureau 8. The head of Bureau 9 smiled as he heard the buzzer indicating the director was ready to receive a visitor. He walked in, normally this time, and said only, “Panguitch cover blown.”

The director nodded and dismissed the head of Bureau 9. The head of Bureau 9 nodded and exited. In the antechamber, he saw the head of Bureau 8 cooling his heels. “No need to see the boss now, I got here first.”

“Damn. Just my luck, I was in the water closet when I got the info.”

“You know it is Bureau 9’s job to protect this ministry from infiltration by foreign agents. Why do you always meddle in our matters?”

“You know damn well it’s Bureau 8’s job to handle counterintelligence. We have to keep tabs on you guys in Bureau 9 when you step into our territory.”

“Is that what you will tell the senior director? That we are in your territory?”

“No, this is a small thing, not worth a fight… but what might be worth a fight is your bureau removing our microphones. Your department is not above suspicion of counterintelligence.”

“Well if you want your microphones back, give us back our cameras! We have to be certain that our counterintelligence team hasn’t been infiltrated by foreign agents!”

The head of Bureau 8 thought a bit. “Two microphones for one camera?”

The head of Bureau 9 nodded in agreement. “Send the draft proposal to me today, I’ll sign off on it.”

Both men returned to their respective departments. The head of Bureau 8 then reviewed the budget for next year’s office supplies. He circled the amount proposed for printer toner and noted it should be reduced.

Three days later, Tommy Mothersbaugh was just outside Panguitch Middle School in Panguitch, Utah, wearing a brown shirt with a printer vendor’s logo prominently embroidered above the left pocket. His instructions were to remove a printer from the faculty workroom and replace it with a similar model. He was then to deliver the removed printer to the e-waste center in Hurricane, but was to get there by way of Orderville and Zion National Park.

Tommy also had instructions to park at Zion National Park and to go see the sights for ten minutes, leaving his vehicle unlocked.

Tommy arrived at Zion and parked his car near a bunch of tour buses loaded with Chinese tourists. They all debouched from the buses around the same time he left his van. Tommy walked away, glancing back at the mob of Chinese tourists. He went to the main office, figuring he’d use the bathroom while he was there. After using the bathroom, he walked around in the gift shop and accidentally bumped into one of the tour bus drivers.

“Oh, sorry! Please excuse me.”

“Not a problem, no worrying.” Tommy was struck at the thickness of the driver’s Russian accent. Then again, lots of immigrants got jobs as drivers, such was the nature of things. Tommy never was sure about what things he should ask questions about and what things he should just let pass without comment, so he guessed this was no big deal and forgot about it.

Tommy returned to his van and checked the insides. Nothing was stolen, and the printer looked like it hadn’t been touched. Tommy shook his head at the instruction that made no sense and drove on to the e-waste disposal center. This field work was just as boring as analysis work, but at least he got to see some beautiful countryside on this mission.

Meanwhile, back on one of the tour buses, the Chinese tourists were talking animatedly about a small piece of electronic gear they had removed from the printer as the bus driver nonchalantly checked to make sure the bus security cameras were running properly.

Colonel Guaripolo was screaming into the field telephone in order to be heard. Bombs were landing all around and above his command bunker, even as Presidente General Trompeta was asking for a status report from the front. “So, Colonel Guaripolo, how are things going?”

Damn civilian in a general’s uniform! “Bad! Very very bad!”

“What do you mean, bad? How can things be bad? We have the finest weapons from the Estados Unidos! These are the best in the world! Those losers from San Teodoros have no idea how mighty our forces are!”

“With respect, sir, it is our own army of Nuevo Rico that are discovering the might of our forces!”

“What do you mean? Explain yourself, Colonel! At once!”

Colonel Guaripolo was tempted to stick his head outside so he could die a war hero instead of having to explain military matters to this buffoon. “Our air force uses GPS-guided munitions, correct?”

“Yes. Deadly accurate.”

“Only when GPS is working properly. We spent millions on the GPS bombs, San Teodoros spent hundreds on GPS hacking tools. Their facilities are all giving off false signals, so our weapons correct for that false signal.”

“That’s a shame. I knew some of those gringo arms salesmen were cheating us. Don’t worry, I’ll get our money back. Don’t you worry. We’re not getting ripped off on this deal.”

“Presidente General, with respect, those corrections made the bombs fall on our positions! We are bombing ourselves! The GPS hacking means we are bombing ourselves!”

The Presidente General’s voice condescended. “Stay calm, Colonel. No need to lose your composure. Be brave… wait a moment, can you please hold the line? Thanks.”

Colonel Guaripolo held the receiver in slack-jawed disbelief as the barrage began to abate.

Presidente General Trompeta clicked back over onto Colonel Guaripolo’s line. “Good news, Colonel. The aerial bombardment problem is taking care of itself. I just heard from Colonel Bodoque, at the Air Force. San Teodoros shot down our aerial tankers, so the planes have to return to base before they can deliver their full load.”

“Will we then go back to non-GPS guided bombs?”

“No, because all we have are the latest and greatest weapons. Looks like your securing of the Gran Poco region will have to be done without an air force.”

“Wait? No air force? But can’t they at least fly missions with what’s in their tanks without refueling?”

“Ha ha, you’re going to laugh when you hear this, but those clever little bastardos from San Teodoros have been in our military logistics network for some time. We thought those fuel tanks at the airbase were full up, but they’re actually close to empty. Can’t always trust the data being fed to your software, can you? Ha ha haaaaa…”

Colonel Guaripolo had no laughter for the moment. And then, suddenly, the unbombed Nuevo Rican tanks started to roll… backward. “Presidente General, sir, the tanks… are they fitted with autonomous operation software?”

“But of course! Finest tanks for us from the Estados Unidos! Even if all the people in them are dead, they can fight on!”

“Well, they have no people in them and they are in full reverse.” Loud crashes. “Some have collided with our artillery pieces.” Distant mechanic whines, dropping in pitch. “Others are on the main highway back to Ciudad Trompeta.”

“Really? That’s not what I ordered. The ones on the highway… log into every tenth one and delete its driving software! Morale only improves with a demonstration like that!”

Colonel Guaripolo’s head spun as he pondered for a moment how Presidente General Trompeta was trying to fight a cyberwar like a World War One field marshal. “Presidente General, we cannot even do such a thing – we’re still trying to set up our battle communication network!”

“The gringos said it could be done in minutes.”

“The gringos that dropped off the boxes of gear laughed at me when I asked how many minutes it would take. This stuff is worse than Swedish do-it-yourself furniture!”

Trompeta shifted into philosophy. “Ah, yes, Swedish do-it-yourself furniture… I lost, something like, 2 of my wives and 5 mistresses or so because of Swedish do-it-yourself furniture. Once, I lost a wife and a mistress on the same item! It was a chest of drawers, and you think those would be easy. Not so! There’s a step at the beginning where the drawing is very unclear and-”

The line cut out.

Trompeta became a tiny bit angry and felt a need to focus it on something. He pointed at an aide in the room. “Colonel Trivino!”

Colonel Trivino snapped to attention. “Sir!”

“Find out why the phones went dead. If it was because of hackers in San Teodoros, have Colonel Guaripolo court-martialed for incompetence in protecting our networks. If it was because Guaripolo hung up, have him court-martialed for insubordination!”

“Yes sir!” Colonel Trivino ran from the room, a barely-concealed sigh of relief punctuating the sound of the door closing behind him.

31 minutes later, Trompeta watched as a column of Nuevo Rican tanks rolled past the presidential palace… in reverse… A jeep drove up in the opposite direction and got in the left turn lane to enter the palace grounds. It had to wait a while for the tanks to finish their retreat to points as far away from San Teodoros as their hackers could drive them. Then the jeep turned up the palace drive and a uniformed man leaped from it before it even came to a stop, stumbling then rushing to the palace door.

A minute later, Colonel Bodoque was in Trompeta’s office. “Presidente General! The situation is grave! We have no air defenses! Communications are down, and with them, our ability to operate our weapons! We are wide open to a San Teodoros air attack!”

Trompeta pounded his desk. “Operate them manually!”

Colonel Bodoque dared to pound the desk back. “We can’t! We outsourced that task to an outfit in Taiwan!”

“What? I gave no such command!”

“Yes you did! When you ordered that private contractors would handle certain security aspects, just as in the Estados Unidos! A Taiwanese company put in the lowest bid and they’re in charge of our air defenses, except our connection to the Internet is down and they can’t reach our systems.”

Trompeta frowned.

Colonel Bodoque continued with his impertinent line. “It may be just as well. I heard that all those contractors were just kids that played a lot of video games. Nobody was checking quality or anything like that.”

Trompeta’s face began to darken with rage.

Bodoque did not fear Trompeta’s anger. “I would advise you at this point to get into your presidential jet and flee the country, but all our air traffic control systems are offline. Again, the privatization of government functions, as per your order.”

Trompeta slowly rose from his chair to regard Bodoque eye-to-eye.

He reached for the gold-plated pearl-handled revolver at his side.

Bodoque made no move. He only glared back at Trompeta.

Trompeta pointed his revolver at Bodoque. A quiet growl from the Presidente General: “Colonel Bodoque, I am relieving you of your command and then I am going to personally execute you for treason.”

Colonel Bodoque spoke just as quietly and forcefully as Trompeta. “You don’t have any ammunition in your pistol.”

Trompeta pulled the trigger. Click.

Bodoque continued. “My guess is that for the last few months San Teodoros has been intercepting our ammunition shipments. We keep saying we never got our bullets or bombs and our suppliers keep insisting that they’ve got the tracking information to prove that they arrived and were claimed. Probably more San Teodoros GPS hacking at work. But, as for me…” Bodoque pulled out his own automatic pistol. “… I ordered my ammunition on eBay.”

Trumped, Presidente General Trompeta dropped his pistol and raised his hands.

“Señor Trompeta, you are now under arrest, for crimes against the people of San Teodoros, and so on and so on. I, Colonel Bodoque, am taking charge in a coup d’etat.”

Bodoque had planned his coup well: his loyal soldiers had quietly acquired all the Nuevo Rican surplus military vehicles that lacked auto-driving functions as well as some powerful radio transmitters. As he rounded up the remaining Trompeta henchmen, a lone Nuevo Rican truck drove towards the San Teodoros lines, a white flag signaling the end of yet another brief Latin American border skirmish.

Bodoque was soon making a radio announcement, blaring from loudspeakers on the trucks in case the people were too busy trying to get to Instagram instead of patriotically listening to their radios. Bodoque followed the standard script for a successful coup, which one does after taking control of radio, television, and other telecommunications:
1. Say who is in charge
2. Say who is to be arrested
3. Order that everyone who is not to be arrested must report for work tomorrow
4. Announce the curfew

Bodoque didn’t want a mess like what happened when the Americans took over Iraq and forgot to make those announcements. While his mind was on the thought of American messes, Bodoque began to flip through a glossy arms catalog. He stayed away from the so-called “smart” systems at the back and focused his attention on the weapons that didn’t have anything to do with the Internet. The army of Nuevo Rico needed to re-arm itself, this time with weapons that couldn’t be hacked.

Given how cloud breaches are becoming more and more common, I would like to present a realistic process for dealing with them. I say realistic because this is probably already what is going on, but is not documented. So, here goes:

It starts with a proper management reaction when the vendor informs the firm regarding the breach:

Then your management will then need to do this privately:

But this should be their public reaction to the vendor’s notification:

Your developers will do this as they inspect the code:

Your security team will do this as they look at how the breach was done:

And then do this after they’re told they have to help clean up the mess:

Next, your developers will work hard on a new solution:

The security team will look over the developers’ solution and offer constructive feedback:

So the developers will take that feedback and refine their solution:

The network team may have some concerns on what the developers are hoping they can do in the datacenter:

Management may also have to deal with increased budget requests to implement the more secure solution:

And all the former employees are doing this as they hear the rumors and read the headlines:

And that, my friends, is how we can realistically deal with a cloud breach! I thank you for your time in reading this and hope it helps. 🙂

Little Bobby rushed in with the speed and joy that told the world he was five and a half years old and loving it. “Dad! A drone fell into our backyard! Can we keep it?”

Dad leaned out to the right to look at Bobby around his monitor. “Hold on there, sonny… have you done a VA scan on it?”

Bobby looked at the ground the way only a five and a half year old whose dreams were being confronted with harsh reality could do. “No…”

“What is our rule about bringing devices on to our wireless network?”

“No devices on the network until we’ve done a VA scan.”

“And?”

“And we’ve either patched or otherwise mitigated the vulnerabilities.”

“And?”

“And we’ve filed the change request documentation.”

“… And?”

“And we’ve got the change window scheduled, gosh, dad, you make all this no fun!” Bobby looked like he was ready to cry. Or update his resume and start looking for a new dad.

Dad knew that it was pretty much the same everywhere. Not wanting to see any turnover in the kid department, he worked on a consoling angle. “You think this is no fun? Then maybe it’s time I had you sit with me doing all the qualification testing so you’ll see just how much no fun this is for me, too!”

The shared experience reminded Bobby that he was in this together with everyone else. It’s not uncommon for five and a half year olds to express contrition and Bobby did just that. “Sorry, dad… I’ll go fire up the Kali Linux box…”

“There’s a good boy. Daddy has to go to a meeting now with Uncle Frank about next year’s family IT budget.” DAS integration service sounded a very reasonable idea.

“Are we gonna get a new firewall?” That exuberance again. Kids sure do bounce back, don’t they?

“Well, we’re still paying for Grandpa’s unexpectedly high syslog generation, but I think we might get a new firewall in Q2 next year.”

Bobby ran laughing down the hallway. “Yaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaay!!!”

The meeting with Uncle Frank went well and Dad was happy that there were a few more goodies in the budget besides the firewall that he’d be able to announce at the family Q4 wrap-up meeting on 25 December. Dad had just enough time to type a few lines of code and then Sara stomped in the way only a 13 year old expecting to be disappointed could do. “Dad, can I go to a friend’s house now?”

“Did you finish ringfencing all your old wearables?”

Exasperation permeated the room. “Yes. Dad.”

“OK, did you also wipe the config on our old perimeter router like I’ve been telling you to do for the last three days?”

“Yes. Dad. I did it. It’s all wiped. Are you happy?”

“Sara, don’t take an attitude with me or you’re not going out.”

“Sorry.” Not very sincere, but a dad couldn’t expect much better from 13 years old.

“All right, that’s better. Which friend did you want to go see?”

“Veronica.”

Dad was concerned. He really didn’t want Sara hanging out with Veronica. Veronica’s family didn’t have very good change management processes and it was common knowledge around town that they weren’t necessarily up to date on their patch management. “I would be happier if she came over here.”

“Oh God, not this again.”

“Well, Sara, you tell me. If I try to RDP to Veronica’s family’s domain controller, am I going to get blocked, or am I going to get a login screen?”

“Dad, they have a really secure password on it!”

“That’s not my point, Sara. You know as well as I do that I shouldn’t even be able to reach that server, let alone via RDP. Now am I able to reach that server or not?”

“Fine. You win. I’ll just rot away here.”

“Sara, that’s not a win for me. I just want you to be safe, that’s all. Even if you left your cell phone home, your shoes are still exposed. As are your pants, your shirt, those earrings, am I right?”

Sara rolled her eyes with the wild, limbic-system fueled thinking so prevalent amongst the 13 year old set.

Dad tried to persuade. “And what happens to the rest of your clothes if the ones you’re wearing now are compromised?”

“Dad! That happened ONE TIME when I was eleven! Why do you have to keep bringing it up?”

“Well, you seem to be on track to have it happen again, when you’re 13. I’d rather not have to deal with another breach.”

“What. Ever.” Sara exhaled hard, but then had an idea. “What if I put all my clothes on airplane mode, will that be OK?”

Dad considered. That was reasonable. “OK. You put them all on airplane mode and you can go to Veronica’s. Get mom to take you, though.”

“She can’t dad. She’s on a sev one TAC call with the refrigerator vendor. There was a problem with our proxy and now the licensing on the fridge is all messed up.”

“OK, let me just wrap up this IPS signature modification and I’ll take you, just as soon as I get it into production.”

Dad was ready to get out and drive around for a while, anyway. Drive wasn’t really the right word, since the car did it all itself, but it was best to have a parent go with a kid, just in case. Gary Rasmussen’s daughter knew how to hack past parental controls on cars and could go pretty much anywhere unsupervised. Then there was that fight that Linda Hartford’s son got into where he and that other kid, Jerry something or other, kept hacking the speed governors on each other’s cars so they’d barely crawl. Having a parent ride along tended to keep those kinds of teenage shenanigans from happening.