Category Archives: Ze Rest of Ze Ztuffm

Why Choose Networking?

This was something I wrote on a forum in response to that question. Consider this to be career guidance for any young person looking to get ahead in the world.

The first time I left teaching, I got into IT. I realized that it was like the Wild West as far as careers went. See, I had a great-grandfather that got to be an engineer for the railroad because there was an opening and he learned quick how to use dynamite. He later found out the opening was created because his predecessor apparently didn’t learn the ins and outs of dynamite quickly enough. No college degree required, no certification exam, just hands-on, can-you-do-it stuff. If you said “yes”, you got a shot at proving yourself. If you were wrong, you didn’t last long. If you were passably good, your career was set.

That’s how it was in the 90’s. If you could spell “PC”, you had at least an entry-level job. As I watched my compensation packages grow from job to job and over year to year, I thought that the pay would eventually draw in millions more people to the profession, like medicine, law, and business had in theirs, and that the requirements for job qualifications would get more stringent. I thought then that, by 2005 or so, everyone would need a CS degree and post-graduate certifications on the lines of a bar exam/MCAT/CPA/brokerage license in order to be a practicing networking professional. Like engineering, the Wild West days would fade to more structured qualification procedures and regimented courses of education, just to weed out the people that wanted the money, but didn’t have the talent.

When I taught economics for 11 years after leaving IT in 2001, I kept up with what careers had good prospects and which ones were getting harder to get in to. I was always pleasantly surprised each year as IT jobs remained hard to fill. People were not flocking to them. If you were a talented person that wanted to rise quickly, relative to other jobs, IT was the way to go. There was a rough patch in the early 2000s when there was the outsourcing craze, but that has passed over and IT jobs are back on native soil. Because of the lack of talent in the field, the jobs are still Wild West jobs. Can you do it? If you don’t blow yourself up, you have the job. If not, consider your last brush with dynamite to be your exit interview.

2008’s crash changed a lot of things. It ended the days when a college degree meant an automatic job, regardless of your major. Those jobs are going, going, and gone, either because the company that did that stuff is closed permanently or because a Python script can now do that same job – which means a business can stay profitable in a recession/depression, but only if it cans the humans that are less productive than a script. Read this, especially if you have children: Oxford report on employment.

The summary is simple: computers are replacing people in low-skill and semi-skilled jobs. Pages 57-72 show a list of jobs and the probability a computer takes it over. Network admins? 3% chance of losing a job to a computer. Compare that to Cashiers at a 97% chance of getting canned in favor of a computerized system. 47% of US jobs are at high levels of risk of being lost to computers, and many of those jobs are where the middle class used to eke out a living.

I wanted to leave teaching in 2013, and because the IT world still had many jobs and few qualified persons, I returned to the Wild West. My teaching job is still there, but it’s no longer the kind of teaching I want to be doing. Although the Oxford survey I cited puts a low chance on teachers being replaced by computers, teaching itself is giving way to online content delivery, with the teacher being a sort of combination child psychologist/prison guard that follows a strict syllabus in lockstep content delivery. My job here in IT still affords me great leeway to apply my professional knowledge and I am happy to say that I am well compensated for my skill.

True, I have to put up with constant recruiter emails, but that’s a nice problem to have. I see people desperate to get minimum-wage jobs where they have to put up with all kinds of awful, picky, petty requirements in order to keep those jobs. I see people crowding into colleges because that was the rat maze path that used to deliver the cheese at the end. They graduate with massive debt, no job, and misery awaiting them as they get in line to get a minimum-wage job where the assistant manager is a guy that started there right out of high school.

Take the same guy that has a knack for thinking well and, instead of putting him into a college, get him to spend a few thousand dollars on equipment and certification materials. After a few months, he’s ready for an entry-level IT job. Salaries there are in the $40K area, well above the average starting salary for a college graduate of $30K, which is down $3K since peaking in 2008. The same guy getting $40K also has no student loans to pay off, so he’s ahead of the recent grad in that respect, as well. If you look at the time spent, college means exchanging four years of drawing a salary in the hope of getting a bigger salary with that degree. Compared to an IT career, it doesn’t add up. The guy that spends a few months getting a CCNA starts out at $40K, and earns that much or more for the next four years while his counterpart is living in a dorm at the university. After those four years, the IT guy can be a CCNP, possibly in multiple areas, and will be contemplating a CCIE and a six-figure income, if he doesn’t have that already. The guy with a BA in some liberal arts area? $30K, *if* he gets a job, and it’s a long, hard slog to the top. A BS in engineering can get a person to the $60-80K area, but that’s still with debt. Meanwhile, our CCNP is already clearing that much or more after 4 years, debt-free. It’s not a life of luxury, but it *is* a life that affords many opportunities and options because of the amount of money being earned.

Let’s say that our networking guy is being considered for a management position and he’d like to get into that area, but he needs a college degree. Guess what? He’s probably now at a company that will pay for his college, provided he makes good grades. Worst case, it’s on his own dime, but he’s earning his way through college the right way, with a full-time job in a career with potential.

That’s why I’m in networking. It offers an exceptionally rapid career development phase for a person with talent. If poets were similarly rewarded with a similar dearth of qualified persons in the profession, I’d be slinging rhymes and anapestic hexameters for a living. They’re not, so I’m a networker. Very early on in networking, you’ll have a job that pays better than 75% of the available jobs out there. That cutoff for that better than 75% number is an annual salary of $50K, by the way. When you hit your stride in the mid-range of IT jobs, you’ll be in the top 10%, easily. Again, it’s not cruising around the world on your yacht as you work remotely 15 minutes per day, but it *is* decent and cheap life insurance quotes, retirement, paid time off, and flexible workplace policies for the most part. Considering the outlay and the return on investment, it’s one of the best things one can do as far as career choice goes.

Yes, I enjoy what I’m doing, but I also know there’s a lot of crap they can throw at me that’s mitigated by my compensation package. This is not a minimum-wage job that I can do no better than the next shlub waiting in line behind me. This is a field in which most employers know that if they’re not offering a good deal that their IT talent can walk out the door at any time and start somewhere else where there is a good deal. This will continue until kids decide that this is where the gold rush is and swarm the profession. That is not likely to happen for two reasons: math and smartphones. People see numbers and they panic, typically. Subnetting turns away most folks not already scared off by the 10 in 10BaseT, let alone the 100 in 100BaseT. Smartphones mean that kids that would have been tinkering with their PCs no longer have those in their hands, so there are far fewer PC/Network gurus in the making among the rising generation than there were in GenX and GenY. It’s going to be wide open for a good, long time, and while I’m not planning on becoming complacent, I’m also not worried about a Python script suddenly doing my job. This is a good field to be in, where merit and talent are proportionately rewarded with quality of work and compensation packages.

If a kid out there can learn to get over the natural human tendency to be afraid of numbers and then gets his hands on a PC and some second-hand routers and switches, he’ll be well-placed to enter a dynamic, rewarding, challenging career in networking. Given the costs and rewards of the alternatives, it’s easy for me to see why one should choose a career in networking.

The “Dawn of History” Diet

Since I’ve gotten a Fitbug with my company’s wellness program, I’ve been entering my food data every day. There are some things that, after I ate them and entered the data, I decided that I’d never eat them again. That led to me checking on things before eating them and adjusting my intake appropriately. Then there were other things that had a good-to-great level of nutrition per calorie, so I’m keeping those in the diet.

My basic plan is to enjoy one vendor lunch per week, but to eat carefully in the restaurant. It won’t kill me to have the odd burger here or there. Every other day, though, I’m going with what I call a “Dawn of History” diet. I made it up myself, so I know it’ll be awesome for me. YMMV.

While I like the idea of a paleo diet, I’mma gonna have my tortillas. Also cheese. Both of those things were available early on in the civilized human experience, so that gives me an opportunity to coin a new name for the diet.

The heart of the idea is portion control. When I look at what I’m eating and keep things to proper portions, I can enjoy a range of foods that I like, sampling them here and there, and not feel full during the day. When I do hunger, I follow the adage, “If you’re hungry enough to eat an apple, eat an apple.” Carrots, bananas, oranges, and other fruits and vegetables work just fine as substitutes. If, after having one of those, I still need a little taste of something sweet, a single chocolate miniature (40 kcal) hits the spot and I’m good.

So what do I eat? Greek yogurt, bananas, frosted mini-wheats, whole milk at breakfast. Tortillas (2) and 1/3 cup cheese for lunch, along with a cup of mandarin oranges in light syrup, and a serving of baby carrots for lunch. Snacks can include 1 oz of beef jerky, a chocolate, more fruit, or a bag of popcorn. Dinner is whatever the family is going to have for dinner, but I’m sure to have a reasonable amount. We typically have chicken or turkey as a supper protein, with a goodly amount of vegetables served up. That’s good stuff. Drinks are all zero calories, like water or diet soda. OK, so diet soda wasn’t available in 3000 BCE along with all of these best teenage diet pills on the market of today, but the name of the diet is just a guideline, not a rule.

Added to this is a good walk on most days of the week. A good walk is around at least 20-30 minutes of brisk walking, enough to where I can feel the blood pumping in me and I take in some good breaths. If I can eat that light lunch quickly, I can use my hour to drive to the botanical gardens (10 min), walk around and see the sights (40 min), and then head back to work (10 min). I feel great after that walk and I don’t feel like crashing around 2PM. If the weather is bad, I can hit a local museum on any day but Monday – and on Mondays, I can take in the hothouse at the botanical gardens for a tropical stroll.

I’m doing this because I want to get good value out of what I eat, I want to enjoy art and nature, and I want to be a happy person. Crash and fad diets leave people unbalanced and miserable. I’ve seen portion control work for Alton Brown and others for a simple reason: it involves a permanent change in the way one looks at food and lifestyle. I can eat whatever I want to eat because I make a strict accounting of everything I eat… and that leads me to not wanting certain things because of their lack of underlying value.

That’s why I like calling it a “Dawn of History” diet. That takes my mind back to philosophers of old that advocated finding a balance in one’s life. It takes me back to when men did not think themselves masters of all that they could see, but wanting to find harmony with the nature around them. Sure, I’m romanticizing and picking and choosing what philosophies and folkways I identify with: that’s the whole point of creating a theme for an otherwise hokey meal plan. By making it a process that I’m aware of and intrigued by (accounting) and framing it with a motif (ancient philosophies), I can savor my life choices and see this as what I permit myself to do and not what I am forbidden to do. I am forbidden in no thing, but I am free to choose to decline that which does not keep me in balance.

Christmas Island

Leon Redbone Christmas Island

Light, playful, and cheery: that’s this Christmas album in a nutshell. It’s not at all religious, so it’s for the whimsical side of the holidays. There are some recognizable standards, but there are also some gems from bygone days – or at least performed in the style of bygone days – and it makes one wonder why those days are bygone. This is some great stuff.

If you don’t know about Leon Redbone, you should. Well, at least his music: he keeps his personal history closely guarded. That’s fine with me. He’s a great artist with a distinctively charming voice and delivery. If you saw “Elf”, he was the guy singing the duet with Zooey Deschanel in the closing credits. Yeah, him.

The best track on this collection is the title tune, “Christmas Island.” It’s some toe-tapping, whistle-along, delicious ear candy that puts a tropical spin on the old, familiar holiday. These tunes will all help put a smile on your face for what should be the happiest time of the year. Enjoy!

Why Did I Go Back to Teaching in the First Place?

Time for me to continue my exploration into the why behind my career change. Given the level of benefits I enjoy at my current job, and that I would have had similar benefits at IT jobs over the last 12 years, all other things being equal, I should never have returned to teaching in 2002. All things weren’t equal back then, and looking back to that day shows what’s missing in teaching today.

Teaching was already in trouble by 2001. It was in trouble in 1991, when the TAAS test first came out. Holding schools responsible for their test results started that year in Texas, and it’s produced 22 years of school administrators gaming the system. It’s also produced 22 years of erosion in academic standards. If students only need to master certain skills and competencies, then only those areas are drilled on, repeatedly and at length, so that the weaker students master those things. The devil can take the average and above-average students, so long as they put out a passing performance on the state-mandated tests.

The state can respond by increasing the volume of material required to succeed on the tests, which in turn results in districts reaching for curriculum-by-the-numbers solutions. Set a schedule for a course, and adhere to that schedule like it was a Fascist train schedule. Where a teacher’s professional judgment and background used to be able to make a difference in how a teacher ran a classroom, that discretionary element is no longer welcome in education.

Or, rather, if a teacher isn’t moving in lockstep, that’s evidence that can be used against him or her should his or her students take a dip on the mandatory test scores. That makes me have to ask why should the state even bother hiring teachers? Wouldn’t it be cheaper to just hand out a stack of workbooks and tell kids to finish them? Given that the primary duty of every teacher is actually the custodial supervision of minors, why not build schools more along the lines of minimum-security detention facilities and get high-school graduate proctors to supervise the rote lessons?

I went back to teaching in 2002 because a teacher could make a difference in the way he or she approached his or her subject. We were free to emphasize areas we had a passion for, and different teachers meant different focuses and styles. Not so anymore. Different teachers means different personalities, but the material has to be the same, across the board. Somewhere between 2002 and 2013, things changed where I was and I found myself doing a job that really should be done by a computer: presentation of material and verification of that presentation via a pre-made subject matter quiz.

Children no longer learn. They don’t even memorize. They echo.

Heisenberg and Me

I dressed up as Walter White/Heisenberg from the show “Breaking Bad” for Halloween. Although I have nothing to do with the meth trade, I do have a number of factors in common with him. And while our common situations make only anecdotal commentary on education in the USA today, they nevertheless make an informed commentary.

I remember distinctly that I’d once dressed up like Walt in a CLEP Exam Prep class. Dockers, button-up shirt from a cheap store, and, above all, comfortable footwear. Teachers are on their feet a great deal, so they need as much comfort and support in that area as is possible. You want to make a teacher’s day? Give that teacher a gift card for a shoe store. The clothing is superficial, though. Let us get deeper into things.

In the first episode, Walt is slinging knowledge to a disinterested mass of faces. I’ve had that classroom, too. He’s obviously got a passion for his subject and a belief in its intrinsic value and that of knowledge itself, but the kids in that room don’t share that vision. While there’s a lot to be said for a broad education that offers a wide range of subjects to everyone in school, there’s also the counter: what is the point in learning all that stuff? Really?

If it’s worth knowing, it’s on the state-mandated standardized test, right? And if it’s on the state-mandated standardized test, it’s easy enough for people at or above one standard deviation below average intelligence to pass. While those students right around that one standard deviation below average are struggling with the content, those that are average or better are left adrift. They get asked to tutor those that aren’t as bright, do review after review, and then chastised when, out of boredom, they do something disruptive. Thanks to cell phones, disruptions tend to be quieter these days. Also thanks to cell phones, disruptions tend to be more widespread these days. But those are the options for our hapless average-and-better students in a mainstream classroom.

The next step up is a doozy: the AP track. College Board makes no secret of its pass rates. It posts them for all to see, and quite a few tests hover around the 50% mark. Even so, school boards and administrators think that hard work and gumption are the perfect tonic for getting kids to ace those tests. College Board differs, and has the data to back up its position from the outset. It offers a tool for recruiting potential AP students called “AP Potential.” I love straightforward names like that. AP Potential will look at PSAT scores to determine a child’s potential for passing a particular AP exam. Recruiters can select a pass rate for their classes. If one desires a 100% pass rate, AP Potential will offer up the names of students that scored very highly on the PSAT. If one desires a 50% pass rate, AP Potential will offer up the same high-fliers and then, working its way down the list of scores, will offer up an equal number of students that didn’t score as highly on the PSAT. Those guys are the ones College Board is essentially saying are going to fail to pass the AP exam. It’s not a matter of hard work and gumption: they simply don’t have the aptitude at that time.

No matter! Schools are ranked by the number of kids that take the AP test, regardless of outcome, so into those classes they must go! Although I haven’t yet seen an AP Chemistry section in Breaking Bad, I’ve taught enough AP sections to know right from wrong in setting up those courses. Too often, the AP class has the opposite of the regular class, with the students at or above two standard deviations above average intelligence doing fairly well and everyone else left in the dust. AP courses used to be offered as enrichment to students already familiar with the basic material. Now they are frequently the introduction to that material, which means that the less-apt students in those courses lack the fundamentals needed to flourish in that course. They go on to take the same course in college and typically do very well in the course, but it’s only after getting raked over the coals in an AP course and being part of the 50% of American kids that don’t pass the exam.

So there’s a huge chunk of kids in between the range from special education on up to above-average intelligence that aren’t really being served by the school system. I saw Walt trying to reach them, and I tried to reach them. It’s not really working all that well. I remember, once upon a time when I was in high school, that there were five different tracks for students, allowing for a spectrum of class offerings where students in the class were homogeneous with each other. Now, instead of showing the students that they’re individually important, we tell them they’re as unique as snowflakes and then warehouse them like commodities.

It’s torture for the kids and it’s a beat-down for the teachers. Teachers teach because they want to reach out to kids and show them a bigger world. They want to guide and inform. They don’t share the vision of the state that mandates their primary duty is to provide custodial supervision of minors during campus hours. They are insulted by a system that tells them to either offer up a minimum of information and then drill it until everyone has memorized it or to turn on a firehose of facts and analysis without regard of a student’s ability to receive that much information that quickly. Increasingly, school districts are reaching for canned information so that teachers have less and less discretion in the classroom. Why? It’s so that the district can absolve itself of responsibility in the event a student fails to pass a test. If the teacher didn’t present all the canned material on time, then, obviously, it’s the teacher’s fault for the student’s failure: certainly not the district’s.

And, yes, I see that in Walt’s face. Maybe the actor just copied other teachers he saw without knowing everything that went into the outward appearance but, like the clothes, it’s a dead-on portrayal.

It’s also one of the reasons I left teaching.

I suppose I should write more about that subject, now that I’m able to look back on my decision with some time intervening. I had a number of reasons for leaving the profession, and many of them stem from administrative and legislative decisions that have an adverse impact on the entire educational system.

Now What?!

Now What

Since I’m doing a long haul every day in to work, I needed to get some new tunes for the trip. I am thrilled that I treated myself to Deep Purple’s latest studio disc, “Now What?!”. I loved “Purpendicular”, enjoyed “Abandon”, but was disappointed by “Bananas.” “Rapture of the Deep” let me know that “Bananas” was a slight mis-step, but I still wasn’t 100% satisfied with it as a put it on and leave it on disc, the way I felt about the best DP offerings. Happily, “Now What?!” returns to that set-it-and-forget-it level of quality. I can put it on and relax, knowing full well that every track hits on all cylinders.

There were times listening to it when I thought it sounded like a Yes album or a Pink Floyd set. It’s Deep Purple through and through, but they band has chosen 2013 as the year to really open up on their progressive side. I’m not complaining: I think the result is marvelous. But if you’re looking for the straight-no-chaser rock and roll of “Machine Head” or the MkIII lineup, this is not the album you’re looking for. If you enjoyed the more introspective and moody tracks from “Fireball” and “Who Do We Think We Are!”, then this is the one for you.

Lyrically, the disc has many dark moments – comments on current financial practices providing the fuel for those statements. “Blood From a Stone” pulls no punches and “Uncommon Man” is filled with acid. “Hell to Pay” is a chorus rocker from 1983 that manages to fit in well with the progressive mix on the rest of the album. How did they do that? And “Vincent Price” is straight out of The Damned’s goth playbook, but, again, it fits masterfully. These gramps with amps certainly remember how to craft a great hard rock album with richness of content that keeps a listener coming back for more. I may still pick and choose from the last two of their studio offerings, but I really think I got this lineup’s best efforts since “Purpendicular” on these tracks.

If you like classic rock, but are tired of the same thing over and over on the radio, then get this disc and get into some great tracks that should be all over the airwaves. That they are not has more to do with robot-generated playlists and MTV not showing videos than the merit of the songs themselves. I don’t know how many more albums Deep Purple has left in them, but I’m glad they got this one out. 10 out of 10 on this one, because I like DP with prog flourishes.

Understanding Russia and Syria

Robert S. McNamara once said that a salient cause behind the failure of American policies in Vietnam was our inability to understand the motivations of our opponents there. We understood our opponents in the Cuban Missile Crisis, so nuclear war was averted there. We did not understand Vietnam, so we failed in our goal of securing a friendly, democratic government there. We now find ourselves in a new struggle with Russia, this time involving Syria. Proper understanding of the situation there is going to be vital if we want any hope of a peaceful resolution that all parties find acceptable.

Understanding Russia is simple in this case: they need to sell gas to Western Europe to survive. A pipeline from Qatar to Turkey through an Assad-less Syria is a cut across Russia’s throat. Who does Russia sell its gas to if not Europe? How does Russia survive if it does not get money from the sale of gas?

With survival on the line, Russia will risk even war to keep that pipeline from happening. Do we in the USA understand that? Are we in the USA willing to risk even war so that Qatar can sell gas to Europe and al-Qaeda can add Syria to the list of nations it has a free hand to operate in?

An Open Letter to Lewis Black

Dear Mr. Black,

How are you? I am fine.

I understand the governor of my state has upset you. I feel your pain. He upsets me, too. The difference is that while he only insults your state about jobs, he sells pieces of our state to his friends. You may be only very recently upset about Governor Perry: I have been upset about Governor Perry for quite some time, now.

However, when you take on an assault against my entire state for the actions of just one of its citizens – and a politician, at that – I am cut to the quick. You say you want to fight fire with fire. Well, that means comparing apples to apples. Since you come from the City of Apples, you should appreciate that.

Which New York politician do you have that could match Governor Perry in all his glory? Which political gasbag can we find under the rotting wood, being jeered at and spat upon by the cockroaches as unfit to be among their noble brotherhood? Who is it from The Empire State that is as grievous to behold as Texas’ Rick Perry?

As a disclaimer, I have to note that most recent New York politicians in the national eye are Democrats, which have a different sort of sleaziness and hypocrisy about them than do Republicans. When Democrats do their pandering, they speak to large crowds and offer feel-good messages. Republicans skip all that hooey and go straight for the big donors. The Democrats hit up the big donors, too, but they seem to like making more of a show about how they are well-liked by people they don’t give a shred of care about.

With that being said, has there ever been a USDA grade-A certified ocean-going class of numpty that has been governor of New York? While your current governor has seen fit to shack up with a Food Network host, I’ll agree that’s not as big of a numpty as Rick Perry. Let us consider his predecessors.

First predecessor is one Eliot Spitzer. I remember him! He’s the guy that paid $1000 per hour for prostitutes, repeatedly, right? Real winner, there, Mr. Black. That’s the kind of numpty that could go head-to-head with Rick Perry and put up a good fight. I didn’t say he’d win, but it would be close.

Then we come to George Pataki, a Republican. This guy was so awful that the New York Post said “good riddance!” the day he left office – and they were his supporters! Perry and Pataki match each other, blow for blow, and I think it’s fair to say that both of them have done far too little good for the time they have been in office. Surely, you would not want your state to be judged by the standard of George Pataki. Well, then, don’t tarnish all of Texas over just one Rick Perry.

But let’s also take a look at how Americans in general feel about states. In a Public Policy poll, 29% of Americans said they had an “unfavorable” opinion about New York. Another 32% were “not sure,” which is polling for “I don’t like you guys, but I’m too polite to say that to a poller I don’t know.” Kind of like when people measure racial attitudes. If a guy can’t come right out and say he’s got no problem with people of a different skin color then, yeah… he’s a racist. So we’ve got 61% of Americans that can’t say they love New York. Interesting. How about Texas?

Turns out, it’s the same, too. 61% couldn’t say they liked Texas, either. Even if we were to say that all Texans hate New York and love Texas and vice-versa, we’re still dealing with a pretty big Venn diagram of people that don’t live in Texas or New York that wish we would all just shut up.

Only 27% of Americans admitted to liking California. 44% of Americans came right out and said they hated California – no politeness there. California hate is serious business. This means the dislike you or I might have for California is what brings the nation together. Say what you will about Texas – and I will say what I will about New York, but we can all agree that California can tumble into the sea so that we’d never have to hear someone choking on LA pollution go on about how wonderful the climate is there. California’s so bad, even New Jersey was more popular. Not surprisingly, New Jersey came in at #3 on the most hated list. Illinois was second to California’s first place as “most hated state.”

And it’s not some goofy governor of California that tarnishes their name. It’s not even most of California. There are millions of good, hardy, worthy souls that live in California that are saddled with being attached geographically to the pits of Los Angeles. These guys want to secede from their smarmy neighbors down south – a sentiment many people in Texas can understand – and I don’t blame them.

In fact, if we break things down by cities, we find that Detroit is the most hated city in the USA. It’s gone bankrupt, though, so it’s no longer officially a city. It is now a very large lawsuit. That leaves Los Angeles as the most hated city in the USA, with Oakland hot on its heels. Interestingly enough, Dallas (my home town) and New York City are about equally hated by Americans, with New Orleans, Houston, Salt Lake City, Philadelphia, Baltimore, Las Vegas, Chicago, Cleveland, Washington, D.C., and Miami between us and Oakland. Hey, Mr. Black! Both our cities beat Cleveland in popularity! That’s pretty cool! Heck, we both beat Houston. That’s something we can all be proud of.

But getting back to the idea of lighting a candle instead of cursing the darkness, why should we come to verbal blows over the words of a doddering sack of uselessness that is Rick Perry? Let us unite, along with millions of overwhelming millions of Americans, and direct our venom towards a truly deserving target: LOS ANGELES.

Sincerely,

Dean Webb

Networking with Cats

Take it from me, you do *not* want cats in your production network environment. You especially do not want them in charge of cabling. Heck, you don’t even want them *present* during cabling. Although, I do confess that they make for good temporary heat sinks. They like to sit on warm equipment and soak up the energy. Even so, cats are not good in the server room.

A Call from the Technical Support Department

Guy calls… Caller ID shows “Unknown Number”… I’m game. I answer.

“Hello.” Already I can detect the Bihari accent. This guy’s from India. “My name is John Peterson.” Lie. “I am from the technical support department for the Windows operating system.” Big lie. “Am I speaking with Mr. Webb?” Oh-ho! He’s got a directory!

“Yes,” I reply.

“We have been receiving notifications of many problems from your computer as you attempt to access web sites. We are calling to resolve those issues with you.” Oh really? I did not know that. How wonderful for him to have called me! “Are you at your Windows operating system computer?”

“Yes.” This promises great fun and sport, I can sense that already.

“What version of Windows Operating System do you have?”

“I have one computer with XP, one with Vista, and one with Windows 7.”

“Are you at your computer?”

“Yes.”

“Do you see, in the lower left corner, a button that says ‘Start’?” I guess that’s how he can make sure I don’t have Windows 8.

“Yes.”

“Please apply the left-click on that button.”

“OK.” And, yes, I did apply the left-click to the start button.

“Do you see a list of options?”

“Yes.”

He then proceeds to read off a list of options that I don’t have because I’ve configured my start menu to be like classic Windows. I know what he’s reading to me is for the default config on Windows 7. I don’t have that here. I tell him that I don’t see those options.

“Do you see a list of programs?”

I click on “Programs” and, yes, I do see a list. Three columns wide. No way am I reading all those off, even if I was a chump. “Yes, a long list of programs. Lots of them.”

“Do you see an option for ‘My Documents’ or ‘Computer’?”

Lucky me, I don’t. “No, I don’t have options for those.”

“Are you sure?”

“I am sure. Those options are not there.”

“Well, let us try a more direct method or way. Look at your keyboard. What button do you see in the lower left corner?”

“CTRL.”

“And what button is next to that? FN?”

“No, it’s ALT.”

“And what button is next to that?”

“The spacebar.”

“Don’t you have a key with a Windows logo on it?”

“No.” OK, so that’s a bit of a lie, but I prefer using keyboards without a Windows key, so since he’s lied to me, I get to play make-believe with him.

“There is no keyboard that does not have a Windows key!”

“Mine doesn’t have a Windows key.”

“You have to have a Windows key! Every keyboard made for the Windows operating system has a Windows key!”

“I’m telling you, I don’t have a Windows key. I’ve been using Windows since 1993, and the keyboards back then did not have a Windows key. My keyboard right now does not have a Windows key.”

“You have to have a Windows key! I am smarter than you!”

“Really?”

“Is your mother there?”

What does he need my mother for? “No, my mother is not here.”

“Are you at you at your mother’s computer?”

“No, this is my computer. My mother does not live here. I live here. This is my computer.”

“This is your computer?”

“Yes, this is my computer.”

“Well, I am calling from the Technical Support Department. Now you must listen to me!”

“The Technical Support Department from which company?”

“I have told you.”

“No, you just said you’re with the Technical Support Department. You didn’t say which company you’re with.”

“I’m with the Windows Operating System.”

“The Windows Operating System isn’t a company. Microsoft is a company. Hewlett-Packard is a company. IBM is a company. What company are you with?”

“I’m with The Geek Squad.”

“Hmm… I don’t have a Geek Squad account. Is this free support?”

“No.”

“So this is pay support? How much will it cost?”

“No, it won’t cost you.”

“Wait, so you’re giving me free support and not free support?”

“Stop confusing yourself! Listen to me! Minor problems we fix for free: major problems, big bucks!”

“So what is a major problem?”

“We will find out! Do you have an icon that says ‘My Computer.’?” Nice redirect, Mr. Non-Peterson. I’ll play along.

“Yes.” Looks like the blind squirrel found a nut.

“Please to right-click that icon and read to me the options.”

I right-click it and read the list, as I see it: “Open, Explore, Search, Map Network Drive, Disconnect Net-”

“Please click the option that says ‘Manage’.” Rude! He interrupted me!

Just as well. I didn’t have a ‘Manage’ option. I told him that.

“You have no ‘Manage’ option?”

“No.”

“Is this a special computer that your employer has especially built for you?”

“No.”

“And somehow, you have the *only* Windows Operating System in the world that does not have a Windows key, a Computer option or a Manage option?”

“It’s not the only one that doesn’t fit that description, you see-”

“Why don’t you go use your mother’s computer, you [obscene gerund followed by an obscene noun]!” And then, before I could reply, he hung up.

Pity. I was wanting him to ask me to click on something so I could rattle off one of the many Blue Screen of Death messages that I’ve memorized.

Oh well, now I have to let my mom know that a very angry Indian chap has ordered me to use her computer. Right before Mother’s Day, too. How thoughtful of the guy!